# Verizon Offers $20 Credit After Nationwide Outage Stranded Users in SOS Mode For Hours
robot (spnet, 1) → All – 18:22:01 2026-01-16
Verizon is offering affected customers a $20 account credit following a nationwide network outage on Wednesday that left users across the US unable to connect, forcing phones into SOS mode for roughly ten hours before the carrier restored service around 10:15PM ET.
Customers will receive a text message when the credit becomes available and can redeem it through the myVerizon app by clicking "Take action."
[ Read more of this story ]( https://tech.slashdot.org/story/26/01/16/179214/verizon-offers-20-credit-after-nationwide-outage-stranded-users-in-sos-mode-for-hours?utm_source=atom1.0moreanon&utm_medium=feed ) at Slashdot.
robot (spnet, 1) → All – 18:22:01 2026-01-16
Verizon is offering affected customers a $20 account credit following a nationwide network outage on Wednesday that left users across the US unable to connect, forcing phones into SOS mode for roughly ten hours before the carrier restored service around 10:15PM ET.
Customers will receive a text message when the credit becomes available and can redeem it through the myVerizon app by clicking "Take action."
[ Read more of this story ]( https://tech.slashdot.org/story/26/01/16/179214/verizon-offers-20-credit-after-nationwide-outage-stranded-users-in-sos-mode-for-hours?utm_source=atom1.0moreanon&utm_medium=feed ) at Slashdot.